Reservations And Inquiries

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 Will you be spending a night in San José?
  • Special Touches

    Make your arrival even more special with a box of gourmet Costa Rican organic chocolates and/or a bottle of champagne, chilled and ready! Order now and we'll bill it separately.
    Organic Chocolates
  • You can learn more about Sibö on our blog, here

    Pop. Pour. Celebrate.
     
    French Champagne, $149 or Chilean Sparkling Wine, $35
  • Souvenir Sarong
    A must-have Tulemar Exclusive! Buy 2 and save!
  • A local tradition! Perfect for the beach, around the pool or lounging in your villa!

    Romance Package
    For details, see our Romance & Honeymoons page, here.
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    Terms, Conditions, Cancellations

    1. Reservations are not confirmed until your deposit or payment has been received.

    2. All properties in Tulemar are individually owned and the proceeds of each rental go directly to that owner in order for them to pay their monthly expenses. Once a property is reserved it is removed from the availability calendar and that owner no longer has the ability to rent the property. All rental payments are non-refundable and non-transferable to other properties. This policy is strictly adhered to and we do not have the ability to make exceptions, even in difficult situations. The renter understands and accepts the risk of Force Majeure (including Covid-19) as their sole risk. Travel insurance is advisable, either through our site or another provider.

    If the borders of Costa Rica close or the Costa Rican government restricts entrance by your state or country or your airline cancels your flights, then your reservation can be changed and postponed for up to 24 months from your date of arrival with no change or cancellation fee. Guests that change their current reservation will be issued a credit towards their future stay in the amount that was paid but can ONLY be used in the same property that was reserved. We are not able to issue refunds.

    If you must change your reservation to a future time for other reasons, no matter what they may be, as long as you provide more than a 30 day notice, then your reservation can be changed and postponed for up to 24 months from your date of arrival with no change or cancellation fee. Guests that change their current reservation will be issued a credit towards their future stay in the amount that was paid but can ONLY be used in the same property that was reserved. We are not able to issue refunds.

    If you must change your reservation to a future time for other reasons, no matter what they may be and there are less than 30 days to arrival, we will not be able to move your reservation to a future date nor can we refund any payments you have made.

    If your reservation and accommodations are managed by Luxury Destinations Management Partners (shown on your confirmation) please see their cancellation policy below.

    Luxury Destinations Management Partners / Cancellation Policy

    25% non-refundable at time of reserving

    Non-refundable balance due 30 days prior to check in

    Should you need to cancel your reservation due to COVID border closures, we will offer a credit in the amount received at time of cancellation, to be used within 1 year of original travel dates.

    3. Please check the expiration dates on your passports. Costa Rica requires that your passport will not expire for at least six months prior to your departure date from Costa Rica. A sharp ticket agent in the US may catch it and deny boarding. Costa Rica immigration officials WILL catch it and will not let you enter the country. They will put you on the next flight back. It happens much too often.

    4. If you are arriving into Costa Rica FROM a South American country, our Costa Rica immigration requires a recent yellow fever vaccination and certificate. You will not be allowed boarding onto your flight to Costa Rica without this, even though you have purchased a ticket. Consult with a Costa Rican embassy, immigration or your airline for specific details.

    5. WAIVER -DISCLAIMER: TVHR, S.R.L., Tulemar Vacation Home Rentals and Sales, Tulemar Resort and Houck Diversified Inc, a Florida Corporation, hereinafter referred jointly as the COMPANIES, will not assume any and all kind of liability as a result of: a.) the services that the providers offer to clients; b.) the reservations that the COMPANIES book for the clients, such as, but not limited to, booking of tours and activities, restaurants, hotel and rental accommodations, and/or ground and air transportation, as well as any other service that the client requests booking of; and, c.) the Tulemar Condominio (resort) including all accommodations, offices and restaurants, common areas, roadways, hiking trails, beach (including the use of beach equipment such as kayaks, boogie boards, lounge chairs, umbrellas, etc) and shuttle vans; and, d.) any injury or damage (including death) that may result from points “a” a”b” and “c” aforementioned. The COMPANIES acknowledge that all of its providers are qualified for their safety, professionalism and reputation, but they offer services that may well become dangerous and do involve some type of risk related to injury, damage and/or even death. Additionally, the client acknowledges that all bookings performed by the COMPANIES are executed, following instructions of the client and those services that are booked are of good reputation and quality, to the COMPANIES’ best knowledge. The purpose of the tours offered by the providers and the services booked by the COMPANIES, is to allow the client to explore, discover, enjoy and experience Costa Rica and its nature, however, this does not eliminate the possibility that the client may suffer or become victim of any kind of accident, which cannot be foreseen by the COMPANIES. The COMPANIES cannot take responsibility for the safety of the clients while they are enjoying such tours or services. The above waiver includes: a.-) The COMPANIES’ employees, advisors, representatives, officers and/or shareholders; b-) Corporations related to the COMPANIES; c-) The employees, advisors, representatives, officers and/or shareholders of the corporations described in point “b” aforementioned; and d-) corporation’s in which the COMPANIES’ employees, advisors, representatives, officers and/or shareholders, are in turn, employees, advisors, representatives, officers and/or shareholders.

    6. Drones are not allowed anywhere in Tulemar. The General Director of Civil Aviation of Costa Rica, who regulates drones, states drones are not allowed within 8 km of a civil airport and Tulemar is within 8 km of the local Quepos Airport. Their policy also protects the privacy rights of our homeowners and visitors. Tulemar is also committed to protecting all forms of wildlife within the resort and feels that drones may be a threat to birds and other tree dwellers. Thank you for understanding.



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